RGroup Realty knows that you want quick answers. Here's a short list of the biggies.
Your $50 (non-refundable) application fee is used to perform credit checks for selected applicants.
Yes, if a credit check is not performed.
No, if a credit check is completed, even if you are not selected for the property.
Refunds are processed within 7-14 business days after a non-selection email. A check will be mailed to the address in your application.
The security deposit is 1.5 times the monthly rent for fully managed listings.
Yes, after deductions for tenant-caused damage or other lease agreement terms, the deposit is returned within 14 business days of move-out.
Yes. Once you have been approved, there is a pre-move in fee of $150 (non-refundable) for administration processing.
Monthly Technology Fee: $15
Lease Renewal Fee: $95
As always, if you have any questions, please feel free to contact our office.
Pet fees vary based on pet type and property policies. Please let us know what type of pet you're considering, and we'll provide the applicable fee.
Early termination requires written notice and may involve fees as outlined in your lease.
This program allows renters to transition into homeownership with flexible timing options for purchasing a resale or new home. Contact our licensed Asset Managers for details.
Use the online Tenant Portal for one-time or recurring payments. You can also pay by check at our office.
Submit requests through the Tenant Portal. Call our emergency maintenance line for emergencies (e.g., water leaks, no heat).
Burst pipes or major leaks
Extreme weather without heating/AC
Electrical hazards
Gas leaks, fires, or carbon monoxide concerns (call 911 first)
Written approval is required for alterations like painting or installing fixtures.
Submit written notice via the Tenant Portal or email at least 30 days before your lease ends.
Use the Zinspector Tenant Inspection App to document the property's condition.
Address damages proactively with Elements By Design for affordable repairs.
After the move-out inspection, the deposit is refunded minus damages or lease obligations charges.
Contact our team to explore this option. We’ll coordinate with the property owner to discuss their plans.
Our licensed Asset Managers are also Realtors who can guide you through the home-buying process.
Always confirm property availability with our office at 520-618-7331.
Listings on Craigslist or Facebook are scams.
Do not wire money for move-in funds.
Office Hours: Monday - Friday, 9 AM - 5 PM
Tenant Portal Login: Online Portal
Maintenance Emergency Line: (520) 618-7331, then select option 1
